ASSERTIVENESS
Aim
To enable participants to develop general techniques of assertive behaviour, which clearly conveys what they want whilst at the same time recognising the rights of others.
Course includes
Distinguishing between assertive, aggressive and non assertive behaviour
- Reasons for behaving assertively
- Dealing with difficult situations
- Giving and receiving criticism
- Practice applying assertive behaviour in a range of situations which reflect the needs of participants
Suitable for
Individuals who need to communicate effectively.