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ASSERTIVENESS


Aim

To enable participants to develop general techniques of assertive behaviour, which clearly conveys what they want whilst at the same time recognising the rights of others.  


Course includes
  • Distinguishing between assertive, aggressive and non assertive behaviour
  • Reasons for behaving assertively
  • Dealing with difficult situations
  • Giving and receiving criticism
  • Practice applying assertive behaviour in a range of situations which reflect the needs of participants

Suitable for

Individuals who need to communicate effectively.